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Here you'll find useful information whether you're a resident, or looking to become a resident. Have a question not answered? Please contact us!
Frequently Asked Questions
When can I check in/out?
You can check in from 3pm and check out is 10am. Our reception is open 24 hours a day 7 days a week, so there is always a member of staff to welcome you and issue your room keys. Late check outs may be available for a small fee (subject to room availability).
Are there facilities to do my laundry?
We have on-site laundry facilities next to reception for you to use whenever you need to, during your stay. Instructions on how to use these are located in the laundry rooms.
Is Wi-Fi included in my summer stay?
Yes, instructions will be handed out on pre-arrival.
Does my room come with bedding?
No, but you can purchase a bedding pack that includes a Duvet, pillow, duvet cover, pillowcase and 2 towels at the time of booking.
I’m not a student; can I stay with you this summer?
Yes, we would be happy to host external guests as well as students, but all guests must be aged 18 or over.