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Frequently Asked Questions
When will I find out my room allocation?
We release room allocations approximately 1 week prior to your arrival. In order to receive yours, you must follow the steps in your pre arrival comms.
When do I get my returner discount?
Your returner discount will be applied to your NottinghamHub account following the
end of the registration period (this is usually in November after your September
arrival). You can therefore reduce your 1st rent instalment by the confirmed discount
amount when paying on the NottinghamHub. Please view our Returner Terms and
Conditions for more information.
I’m a UoN student looking to book for my 2nd, 3rd or 4th year, when/how can I apply?
Returner applications open in October ahead of each academic year. Look out for communications from us at this time with information on when to book. All returner applications can be made via the website.
What is a returning student?
A returning student is a student who has completed at least 1 year of study at the
University of Nottingham. Please note you do not need to have been a previous resident
at Broadgate Park to be a returning student.
I can’t see my rent invoices on my NottinghamHub portal, what shall I do?
Your rent invoices will appear on your NottinghamHub portal in early September. If you
cannot see your rent invoices at this time please follow the user guides on the web page
here.
