We're here to help
Here you'll find useful information whether you're a resident, or looking to become a resident. Have a question not answered? Please contact us!
Frequently Asked Questions
What are the occupancy dates? Are they fixed?
The 44-week contract runs from 18 September 2026 to 23 July 2027, and the 51-week contract runs from 18 September 2026 to 10 September 2027. These contract dates are fixed.
We are able to offer early arrivals and contract extensions, subject to availability, and additional charges may apply.
From September onwards, rooms may also be available on a range of alternative licence lengths. Please contact us to discuss availability and options.
Where can I view the terms and conditions of my licence agreement?
Your terms and conditions are visible on the Broadgate Park Student Portal when you
go to view your offer, you are directed to view these before you accept, and are also
accessible on your booking dashboard following your acceptance.
You can also view the Standard terms and conditions here.
I want to extend my booking, what can I do?
Depending on availability and room type we may be able to extend the end date of your
accommodation licence or offer you accommodation in our Summer Village/accommodation. Please contact the Accommodation Services Team to enquire at broadgatesummer@upp-ltd.com.
What room types are available for short-term lets?
Our Short-Term Lets page will display any rooms that are available for short bookings.
We will keep this webpage up to date with the latest information however for more
details you can contact the Accommodation Team at accommodationnottingham@upp-ltd.com or call 0115 681 0020.
How can I view the rooms if I am an International student or unable to come to Nottingham prior to booking?
We have virtual tours available of all our room types on our website as follows:
View a Standard Room
View an Ensuite Room
View an Ensuite Studio Room