Arrival slots will be available to book from 8am to 6pm on the main arrival days in September. We will write to you around mid-August with further instructions. If you are arriving outside of our main arrival days, our reception is open 24 hours a day 7 days a week, so there is always a member of staff to welcome you and issue your room keys. Check in is from 2pm and check out is at 10am on the last day of your licence. Late check outs may be available for a small fee (subject to room availability).

We have on-site laundry facilities next to reception for you to use whenever you need to, during your stay. Instructions on how to use these are located in the laundry rooms. 

Yes, instructions will be handed out on pre-arrival. 

 Yes, we would be happy to host external guests as well as students, but all guests must be aged 18 or over. 

Your deposit refund will be processed and returned to your nominated bank account within 28 days of the end of your licence. If you provide your details after the date specified, there will be a delay in this being returned. If your contract is replaced mid-term, refund is within 28 days of the contract takeover date or when bank details are provided.