USEFUL INFO
Frequently Asked Questions
- 1st Year Applications
- Arrivals
- Cancellation/Leavers/Room Moves
- COVID-19
- Deposit Returns
- End of year Departures
- Home@Halls App
- International Students
- Life at Broadgate Park
- Managing your stay @ Broadgate Park
- Open Day
- Payments
- Returner Applications
- Room Allocations
- Room Viewings
- Short-term Lets
- Summer accommodation
- The licence
If you have withdrawn from your course at the University of Nottingham please contact the
Accommodation Services Team for more information at accommodationnottingham@upp-ltd.com
If you leave before the end of your licence you will remain liable for the full years rent
unless a suitable replacement is found for your room. We can add you to our seeking
replacement list, once you have completed a Vacating Residence form here, however it
is your responsibility to seek your own replacement. We advise that you advertise your
room on Gumtree, Unipol, Facebook, StuRent and Accommodation for students. If you
wish to discuss this process in more detail, please contact our accommodation team on
0115 681 0020 between 10am and 4pm Monday to Friday.
Your terms and conditions are visible on the Broadgate Park Student Portal when you
go to view your offer, you are directed to view these before you accept, and are also
accessible on your booking dashboard following your acceptance.
You can also view the Standard terms and conditions here.
We have fixed licence dates for our 44 week and 51 week licences in line with the
University. 44 weeks is generally for Undergraduate students and 51 weeks for
Postgraduate students. Please note, you can book either licence type that is more
suitable for you dependant on your requirements.
Depending on availability and room type we may be able to extend the end date of your
accommodation licence. Please contact the Accommodation Services Team to enquire at
accommodationnottingham@upp-ltd.com.
For longer stays after the end of your licence we do offer Summer accommodation from only
£22 per night, available between July and September. For more information and to make a
booking visit our website here: UPP Broadgate Park | University of Nottingham Student
Accommodation
Our Short-Term Lets page will display any rooms that are available for short bookings.
We will keep this webpage up to date with the latest information however for more
details you can contact the Accommodation Team at accommodationnottingham@upp-ltd.com or call 0115 681 0020.
You can view all our room types on our virtual tours on our website as follows:
View a Standard Room
View an Ensuite Room
View an Ensuite Studio Room
We have an Ensuite Studio show flat available to view Monday to Friday between
9.30am and 4.30pm. To book a viewing please contact Broadgate Park at
broadgateenquiries@upp-ltd.com or call 0115 9518670 (option 1).
Open days are a great way to learn more about your course, meet academics and chat to
students. They can help you decide whether life as a Nottingham students is right for
you. You can also view the accommodation available at Broadgate Park via a university
guided tour or simply drop in. Book your place on an open day here.
We release room allocations approximately 1 week prior to your arrival.
Yes, you can. Please ensure all requests are submitted on your application form to allow us time
to manage any specific requirements. We will endeavour to meet all special requests however
we are unable to guarantee that is possible. We will be in contact if we are not able to manage
your specific request to discuss all options. Please contact our Accommodation Team to discuss
further at accommodationnottingham@upp-ltd.com or call 0115 681 0020.
Most of our flats are mixed sex, however if you require single sex accommodation, we
will meet this request (subject to availability)
No, our allocations are made at random. We believe this enables you to meet lots of
different people which enhances your student journey.
No, we have blocks specifically for Undergraduates and Postgraduate students.
For our Undergraduate (44 Week Licence) rooms we have dedicated 1st year and
returner flats/buildings. Our Postgraduate (51 Week Licence) rooms are mixed.
Your returner discount will be applied to your NottinghamHub account following the
end of the registration period (this is usually in November after your September
arrival). You can therefore reduce your 1st rent instalment by the confirmed discount
amount when paying on the NottinghamHub. Please view our Returner Terms and
Conditions for more information.
Returner applications are open in November/December ahead of each academic year.
Look out for communications from us at this time with information on how to book.
All returner applications can be made via the Broadgate Park portal.
The application process can take around 1-2 weeks. Once you have been verified we
will issue you with your room offer. If you have not passed the verification process,
your application will be rejected, and we will be in touch with you to advise how you
should proceed with your booking.
A returning student is a student who has completed at least 1 year of study at the
University of Nottingham. Please note you do not need to have been a previous resident
at Broadgate Park to be a returning student.
Your rent invoices will appear on your NottinghamHub portal in early September. If you
cannot see your rent invoices at this time please follow the user guides on the web page
here.
Please contact sas@nottingham.ac.uk to discuss.
When receiving your room offer you should select the ‘reliant on student finance’
payment option. You will be required to pay a minimum of £250 deposit and a £250
rent payment prior to your arrival. If you have any issues with your student finance
payments please email sas@nottingham.ac.uk to discuss.
Payments for your deposit and rent payments should be made direct to the University
of Nottingham; Paying your accommodation fees – The University of Nottingham.
All students need to pay a £250 damage deposit, this will be held on your account and
refunded at the end of your licence.
If you are unable to visit us on an open day you can still view our rooms online here:
View a Standard Room
View an Ensuite Room
View an Ensuite Studio Room
Yes, you can. Please ensure all requests are submitted on your application form to allow us time
to manage any specific requirements. We will endeavour to meet all special requests however
we are unable to guarantee that is possible. We will be in contact if we are not able to manage
your specific request to discuss all options. Please contact our Accommodation Team to discuss
further at accommodationnottingham@upp-ltd.com or call 0115 681 0020.
Most of our flats are mixed sex, however if you require single sex accommodation, we will meet
this request (subject to availability)
No, our allocations are made at random. We believe this enables you to meet lots of different
people which enhances your student journey.
No, we have blocks specifically for Undergraduates and Postgraduate students.
We have a fixed term licence of 44 weeks for Undergraduate students and 51 weeks for
Postgraduate students.
All students need to pay a £250 damage deposit, this will be held on your account and refunded
at the end of your licence.
Yes, you can apply with a conditional offer and if you do not achieve the entry requirements for
your course, we will cancel the offer for you. The University will notify us of your offer status
following results day, so you do not have to.
All 1st year students can apply via the University of Nottingham website from the 17 April
2023: Accommodation – The University of Nottingham
Please read the University Accommodation guarantee here: Terms and Conditions
(nottingham.ac.uk)
Parking permits are available for £300 per year. Click Here to download an application
form and submit to reception to process your request.
Fixed penalty notices of £75 will be applied to non-permit holders or failing to display a
permit.
Visitor parking is also available, all visitors should report to reception to be issued with
a visitor pass and directed to our visitor parking at Lower Court.
We have several bike stores across all 3 sites at Broadgate Park, Albion House and Broadgate
Park. Please liaise with our reception team to arrange access.
Albion House and Broadgate Park are both located in the lively Nottingham suburb of Beeston
which has many large supermarkets. Cloister House is in Dunkirk with access to a large
Sainsbury’s, a Tesco Express and Spar.
There are 3 main communal areas across the Broadgate Park site
- The Courtyard – social space located at the bottom of Redwoods
- Level 1 – The Library – Communal and individual Study Space with access to a
printer located above Reception - Level 1 – The Lounge – Gaming and social space
All spaces are available to all Broadgate Park residents.
Yes, our reception on the main Broadgate park site is manned 24 hours a day, 7 days a week,
365 days a year.
We have an Ensuite Studio show flat available to view Monday to Friday between
9.30am and 4.30pm. To book a viewing please contact Broadgate Park at
broadgateenquiries@upp-ltd.com or call 0115 9518670 (option 1).
We are located right next to the west entrance of University Park. The Portland building
is in the centre of University Park and it takes approximately 15 minutes to walk from
Broadgate Park, 25 minutes from Albion House and 20 minutes from Cloister House.
We have over 2200 students at Broadgate Park. Of this number we have a mixture of
Undergraduate and Postgraduate students as well as 1st Year and Returner students.
Housing over 2200 students means that Broadgate Park is a large site. Broadgate Park is split
into 3 areas – Turnpike Lane (Close to West Entrance of the University), Upper Court and Lower
Court. We also have 2 satellite sites Albion House (located 15 minutes’ walk from west entrance
of the University) and Cloister House (located close to QMC).
Open days are a great way to learn more about your course, meet academics and chat to
students. They can help you decide whether life as a Nottingham students is right for
you. You can also view the accommodation available at Broadgate Park via a university
guided tour or simply drop in. Book your place on an open day here.
Your deposit will be refunded to you, less any charges if applied, within 28 days after the end of
your licence period provided you have updated your bank details on the Broadgate Park portal.
If your contract is replaced mid-term, you will receive your deposit refund, less charges if
applied, within 28 days of your contract takeover date or from when you provide us with your
bank details.
Yes, your residence manager will complete a full room check once you have departed from your
room. After everyone in your flat has departed the communal areas will then also be checked.
This inspection will check for cleaning and any damage, photographs will be taken of any
cleaning required and/or damage that may be chargeable to you. You will be notified of any
deductions prior to your deposit being returned. If you have any queries regarding this process,
you can contact with your residence managers at bgpresidencemanagers@upp-ltd.com.
You must leave your room and return your keys to the main Broadgate Park reception by 10am
on the last day of your licence. Any delays in your departure could incur overstay charges. If you
are unsure of your licence end date, please check with reception.
If you are experiencing issues accessing our app, please contact our support team
support@homeathalls.com.
The Home@Halls app is important to help you stay informed and manage your stay
easily at Broadgate Park. You can use the app for the main functions
- Submit your room inventory
- Log a maintenance issue
- Sign up for events
- Stay up to date on the latest news at Broadgate Park
- Give Feedback
Albion House and Broadgate Park are both located in the lively Nottingham suburb of
Beeston which has many large supermarkets.
- Tesco Extra NG9 2WJ – 0.4 miles from Albion, 0.8 miles from Broadgate
- Sainsburys NG9 2LA – 0.1miles from Albion, 0.4 miles from Broadgate
- Lidl NG9 2NG – 0.2 miles from Albion, 0.9 miles from Broadgate
- Co-op – 0.7 miles from Albion, 0.2 miles from Broadgate
Cloister House is in Dunkirk with access to a large Sainsbury’s, a Tesco Express and
Spar.
- Tesco Express NG7 1SA, 0.6 miles from Cloister House
- Sainsbury’s NG7 1GX, 1 mile from Cloister House
- Spar NG7 2RD, 0.8 miles from Cloister House
Your Residential Experience Team (ResX) is available 7 days a week, from the day you
arrive, until the day you leave, to support you to settle and thrive in your new home.
Contact ResX – 0115 748 7600
Email: resx@nottingham.ac.uk
You can get a replacement keys/cards from the Broadgate Park reception team which
you will be charged for.
The quickest way to report a maintenance issue is via the Home @ Halls app. You can
also report a noise issue via the app however if the issue is occurring during unsociable
hours the best way to report this would be directly to Broadgate Park reception by
calling 0115 9518670.
Parking permits are available for £300 per year. Click here to download an application
form and submit to reception to process your request.
Fixed penalty notices of £75 will be applied to non-permit holders or failing to display a
permit.
Visitor parking is also available, all visitors should report to reception to be issued with
a visitor pass and directed to our visitor parking at Lower Court.
We have several bike stores across all 3 sites at Broadgate Park, Albion House and
Broadgate Park. Please liaise with our reception team to arrange access.
Albion House and Broadgate Park are both located in the lively Nottingham suburb of
Beeston which has many large supermarkets.
- Tesco Extra NG9 2WJ – 0.4 miles from Albion, 0.8 miles from Broadgate
- Sainsburys NG9 2LA – 0.1miles from Albion, 0.4 miles from Broadgate
- Lidl NG9 2NG – 0.2 miles from Albion, 0.9 miles from Broadgate
- Co-op – 0.7 miles from Albion, 0.2 miles from Broadgate
Cloister House is in Dunkirk with access to a large Sainsbury’s, a Tesco Express and
Spar.
- Tesco Express NG7 1SA, 0.6 miles from Cloister House
- Sainsbury’s NG7 1GX, 1 mile from Cloister House
- Spar NG7 2RD, 0.8 miles from Cloister House
Your Residential Experience Team (ResX) is available 7 days a week, from the day you
arrive, until the day you leave, to support you to settle and thrive in your new home.
Contact ResX – 0115 748 7600
Email: resx@nottingham.ac.uk
More information can be found at: Residential Experience (nottingham.ac.uk)
There are 3 main communal areas across the Broadgate Park site which are accessible
to all Broadgate Park, Albion House and Cloister House residents. Open 24 hours a day,
7 days a week.
- The Courtyard – social space located at the bottom of Redwoods, accessible to
all Broadgate Park, Albion House and Cloister House residents. Open 24 hours a
day, 7 days a week - Level 1 – The Library – Communal and individual study space with access to a
printer located above Reception, open 24 hours a day, 7 days a week - Level 1 – The Lounge – Gaming and social space, perfect for meeting in larger
groups. Open 24 hours a day, 7 days a week
We have over 2200 students at Broadgate Park. Of this number we have a mixture of
Undergraduate and Postgraduate students as well as 1st Year and Returner students.
Housing over 2200 students means that Broadgate Park is a large site. Broadgate Park is
split into 3 areas – Turnpike Lane, Upper Court, and Lower Court (Close to West
entrance of the University). We also have 2 satellite sites Albion House (located 15
minutes’ walk from west entrance of the University) and Cloister House (located close
to QMC, 10 minutes’ walk to South entrance of the University).
Yes, our reception on the main Broadgate park site is manned 24 hours a day, 7 days a
week, 365 days a year. You can also email our Front of House team at
broadgateenquiries@upp-ltd.com or call 0115 9518670.
We have a small number of rooms available for a single semester, you must apply for
these via the University of Nottingham.
There are various tasks you need to complete on the University of Nottingham website before you
arrive. Please see here for more information: Before you arrive (nottingham.ac.uk)
If you do not successfully obtain your visa, we will ask for confirmation of this and cancel your
accommodation offer with us.
Yes, all we ask is that you keep us updated regarding the progress of this. Inclusive of any delays
to your arrival time.
If you are experiencing issues accessing our app, please contact our support team
support@homeathalls.com.
The Home@Halls app is important to help you stay informed and manage your stay
easily at Broadgate Park. You can use the app for the main functions
- Submit your room inventory
- Log a maintenance issue
- Sign up for events
- Stay up to date on the latest news at Broadgate Park
- Give Feedback
Depending on availability and room type we may be able to extend the end date of your
accommodation licence. Please contact the Accommodation Services Team to enquire at
accommodationnottingham@upp-ltd.com.
For longer stays after the end of your licence we do offer Summer accommodation from only
£22 per night, available between July and September. For more information and to make a
booking visit our website here: UPP Broadgate Park | University of Nottingham Student
Accommodation
Yes, your residence manager will complete a full room check once you have departed from your
room. After everyone in your flat has departed the communal areas will then also be checked.
This inspection will check for cleaning and any damage, photographs will be taken of any
cleaning required and/or damage that may be chargeable to you. You will be notified of any
deductions prior to your deposit being returned. If you have any queries regarding this process,
you can contact with your residence managers at bgpresidencemanagers@upp-ltd.com.
You must leave your room and return your keys to the main Broadgate Park reception by 10am
on the last day of your licence. Any delays in your departure could incur overstay charges. If you
are unsure of your licence end date, please check with reception.
If you have not received your deposit payment within 28 days after providing us with your bank
details and after the end of your licence period, please contact the Accommodation Services
Team at accommodationnottingham@upp-ltd.com or call 0115 681 0020 between 10am and
4pm Monday to Friday.
Your deposit refund payment will be returned to your nominated account within 28 days from
the end of your licence period. If your details are submitted later than this date, there will be a
delay in your deposit return.
You must complete and submit your bank account details on the Broadgate Park Student Portal
here. Click on the Check Out tile and then complete the Refund section.
Your deposit will be refunded to you, less any charges if applied, within 28 days after the end of
your licence period provided you have updated your bank details on the Broadgate Park portal.
If your contract is replaced mid-term, you will receive your deposit refund, less charges if
applied, within 28 days of your contract takeover date or from when you provide us with your
bank details.
For the latest NHS advice please see here for more information: COVID-19 advice and services –
NHS (www.nhs.uk)
For the latest government updates please see here for more information: Covid-19 Latest
Government Guidance
If you have withdrawn from your course at the University of Nottingham please contact the
Accommodation Services Team for more information at accommodationnottingham@upp-ltd.com.
We have a room move procedure to review monthly any requests from students who
wish to swap rooms. It is not guaranteed that we will be able to offer you an alternative
room however where possible we will facilitate a swap with another student.
If you wish to request a swap please complete the Room Swap request form here.
Please note there is a £50 administration fee per student for each successful room
move.
If you leave before the end of your licence you will remain liable for the full years rent
unless a suitable replacement is found for your room. We can add you to our seeking
replacement list, once you have completed a Vacating Residence form here, however it
is your responsibility to seek your own replacement. We advise that you advertise your
room on Gumtree, Unipol, Facebook, StuRent and Accommodation for students. If you
wish to discuss this process in more detail, please contact our accommodation team on
0115 681 0020 between 10am and 4pm Monday to Friday.
- Bedding and Towels
o Bed linen (fitted bed sheet, duvet, pillows and covers)
o Hand towel
o Bath towel - Cooking Equipment
o Crockery (plate, bowl, mug and a glass)
o Cutlery and cooking utensils (wooden spoon etc)
o Saucepan/Frying pan
o Baking tray
o Tea towels - Other Essentials
o Clothes hangers
o Warm coat, hat, gloves and a scarf
o Umbrella
o Toilet paper
Arrival slots will be available to book from 8am to 6pm on the main arrival days. We will write
to you around mid-August with further instructions. If you are arriving outside of our main
arrival days, our reception is open 24 hours a day 7 days a week, so there is always a member of
staff to welcome you and issue your room keys.
All our arrivals must check in at the main Broadgate Park reception – Turnpike Lane, Beeston,
Nottingham, NG9 2RX. If you are checking into Albion House or Cloister House during our
arrivals weekend, then please check your ‘where to go on arrival’ email or your online induction
which is found in your Broadgate Park portal account.
If you have withdrawn from your course at the University of Nottingham please contact the
Accommodation Services Team for more information accommodationnottingham@upp-ltd.com.
We have a small number of rooms available for a single semester, you must apply for
these via the University of Nottingham.
Yes, you can apply with a conditional offer and if you do not achieve the entry requirements for
your course, we will cancel the offer for you. The University will notify us of your offer status
following results day, so you do not have to.
Yes, you can. Please ensure all requests are submitted on your application form to allow us time
to manage any specific requirements. We will endeavour to meet all special requests however
we are unable to guarantee that is possible. We will be in contact if we are not able to manage
your specific request to discuss all options. Please contact our Accommodation Team to discuss
further at accommodationnottingham@upp-ltd.com or call 0115 681 0020.
Most of our flats are mixed sex, however if you require single sex accommodation, we
will meet this request (subject to availability)
No, our allocations are made at random. We believe this enables you to meet lots of
different people which enhances your student journey.
No, we have blocks specifically for Undergraduates and Postgraduate students.
For our Undergraduate (44 Week Licence) rooms we have dedicated 1st year and
returner flats/buildings. Our Postgraduate (51 Week Licence) rooms are mixed.
We have a fixed term licence of 44 weeks for Undergraduate students and 51 weeks for
Postgraduate students
All students need to pay a £250 damage deposit, this will be held on your account and refunded
at the end of your licence.
Please provide details in your online application to the University of Nottingham and they will
contact you to discuss further. If you have any queries before you submit your application,
please contact the University via their enquiry form.
From the date of application, it can take around 1-2 weeks until you receive a room offer or the
option to accept a different room type should your preferred choices not be available.
Students will receive only one offer of accommodation from the preferences they selected on
their University of Nottingham application. If they are unhappy with the offer, they will need to
contact the accommodation office at the University to discuss their options at
accommodation@nottingham.ac.uk.
The University will guarantee you a room in university-arranged accommodation for one year if
you:
- Firmly accept your offer of a place on a course at the University of Nottingham
- Apply to the University of Nottingham for accommodation by midnight on Friday 4
August 2023 - Accept your accommodation licence/tenancy agreement and the terms and
conditions by the deadline given in your residential offer letter
Applications for 2023/24 open on the University of Nottingham website from Monday 17 April 2023. Only students who have firmly accepted their offer (conditional or unconditional) at the University of Nottingham will be able to apply for accommodation.
Have a question not answered?
Just drop us a line at broadgatepark@upp-ltd.com where a member of the team will be happy to help.